In the attempt to understand the chaotic world we live in, we rely upon categories. We live in a city or in the suburbs, we go to school or we go to work, we are male or female, married or single etc. In the design field user experience (UX) we ...

6 min lesetid

In a user interview you are looking for user stories. To get to drill down to the root of a problem or underlying reasons for doing tasks, it is often suggested that you repeat asking why 5 times. As this Wikipedia article states, the “5” / “five” ...

2 min lesetid

A quick look at what to ask and how to set up a script for a user interview.

4 min lesetid